Helpful tips to ensure a successful office visit:
Arrive a few minutes early. No one plans on arriving late to their appointment but because it’s impossible to avoid unexpected delays such as heavy traffic or road conditions, plan on giving yourself 15 extra minutes. When one patient is late it creates a domino affect which means others patients are inconvenienced, as well.
If this will be your first visit please arrive at least 15 minutes early to fill out new patient paperwork.
Bring your photo I.D. and all insurance cards.
Know what your insurance covers before you arrive. We accept most major health insurance but are not providers for EyeMed, VSP, Spectera, Davis, FEP Blue or several other “add on” plans.
Not all medical plans cover routine vision exams. If a refraction is required during your exam and your insurance does not cover this procedure, you will need to pay the $55 charge at the time of your visit. You can then submit a request for reimbursement from your insurance.
Let us know what prescription and over-the-counter medications you are taking.
When parents cannot accompany their minor children to an appointment a competent adult family member, such as a grandparent, may bring them. They will be given a Kinship Caregivers Informed Consent Declaration for Minors to sign.
A signed release for medical information may be required to receive copies of medical records – or to have medical records sent to other medical professionals.
RX (prescription) for eye glasses generally expire after two years for adults and one year for children. Contact lenses are generally for 2 years.
When scheduling appointment for yearly exams plan on scheduling your appointment two to three months in advance to help ensure you receive the appointment day and time which best meets your needs. We typically book out months in advance, especially for after school appointments.